Vendor Orientation 1 - What is Settrax? Understanding your Vendor Dashboard

How to Use the Settrax System: A Vendor’s Guide

Settrax simplifies managing instruments and implants for vendors and hospitals. It provides accountability, transparency, and seamless communication, allowing vendors to better manage their business while collaborating with hospitals to ensure optimal patient care.

Instrument and Implant Management

• Use Settrax kiosks to check-in and check-out your instruments and implants at hospitals.
• The kiosk automatically collects and shares information with hospital staff.
• Upon check-out, resolve any discrepancies flagged by the kiosk to ensure inventory accuracy.

Key Benefit: You gain real-time visibility into where your instruments are being used, enhancing transparency and communication.

Scheduling Tool

• Settrax helps manage surgery scheduling and updates.
• Receive instant notifications via text, email, and VendorHQ when cases are scheduled, changed, or canceled.

Key Benefit: Stay on top of scheduling changes, saving time and avoiding miscommunication.

Using your Vendor Dashboard

• Access the Vendor Dashboard (or VendorHQ) via any internet-connected device to:
  • Review instruments checked in at various facilities.
  • Check past check-out details, discrepancy reports, and courier orders.
  • View check-in photos to confirm custom instruments for upcoming cases.
• Acknowledge scheduled cases by logging into VendorHQ, uploading your sets, and notifying the facility.

Key Benefit: Vendor Dashboard provides centralized management of your instruments, cases, and reports across all your accounts.

The Settrax system streamlines your operations, helping you manage instruments, stay informed on schedules, and maintain clear communication with hospitals—all from one easy-to-use platform.

All these features are explained in our vendor tutorials, where we also covers consignment, couriers, teamwork, and more. We encourage you to explore the tutorials to fully understand the system, designed with you in mind!

If you have further questions on this article or to learn more, please contact support at support@settrax.com. We're here to support your success!